Purchasing a funeral casket is an emotionally and financially significant decision one often made during a time of grief and stress. Traditionally, families bought caskets directly from funeral homes, sometimes under pressure and without time to compare prices. Today, the option to buy a casket online offers more flexibility, privacy, and often, significant savings. Still, navigating this process requires care and awareness. Here’s what you need to know to make a confident and respectful purchase.

Know Your Rights

The Federal Trade Commission’s Funeral Rule protects consumers during funeral planning. Funeral homes must provide a General Price List (GPL) upon request, which includes clear pricing for services and items. You have the legal right to take this list home, review your options, and buy a casket from any vendor you choose. Funeral homes cannot charge extra or refuse service if you use a third-party casket.

Check For State Restrictions

While federal law supports consumer choice, states like Louisiana, Oklahoma, and Virginia require casket sellers to be licensed funeral directors. If you live in these states, your ability to purchase online may be limited.

Set A Realistic Budget

Caskets range from a few hundred to several thousand dollars. Determine your budget early to narrow your options and avoid emotional overspending. Online retailers often provide filters by price, material, and style, making it easier to stay within your financial comfort zone.

Coordinate With Funeral Directors

Even when purchasing online, it’s wise to speak with the funeral director. They can confirm size, delivery timelines, and other logistical details. This ensures that your casket arrives on time and meets the funeral home’s requirements.

Do A Physical Visit If Possible

If you're unsure what type of casket to choose, visiting a showroom or funeral home can help you better understand different materials and finishes. This hands-on experience may guide your final online purchase.

Choose A Reputable Vendor

Before ordering, research the seller. Read customer reviews and check ratings with the Better Business Bureau. Ask friends or family if they’ve had positive experiences with any online retailers. Look for companies that offer reliable customer service, as quick responses can be crucial for time-sensitive purchases.

Understand Shipping And Fees

Check for delivery charges or rush fees, and confirm whether the seller can deliver to your location on time. Remember: funeral homes cannot add a “handling fee” for using a casket bought elsewhere.

Consider Pre-Need Options

If planning ahead, look into pre-need casket programs. Some online sellers offer payment plans and will store your purchase until needed. This not only locks in today’s pricing but also reduces stress for your family later.