Shipping policy

Discount Caskets ships nationwide from our own warehouses in New York, New Jersey, Pennsylvania, Texas, Florida, California, Oklahoma, Illinois and Georgia. Holding stock across nine states is what lets us deliver free in 2 to 3 business days across most of the country.

What delivery costs

Standard delivery within the contiguous United States is free. There is no minimum order, no weight charge and no distance charge, and nothing is added at checkout — the price on the casket is the price you pay.

If you need it sooner, Overnight delivery is $199 and arrives the next business day when the order is placed before the daily cutoff.

Alaska and Hawaii cost more and are arranged individually. We deliver throughout Alaska, where we have an associate who assists locally, and to Honolulu in Hawaii. Call us before ordering and we will quote you.

How quickly it arrives

Free standard delivery is 2 to 3 business days. Overnight delivery is $199 and arrives the next business day. Business days exclude weekends and public holidays.

Within those windows, timing depends on whether the casket is in stock or made to order, whether the destination is a metropolitan area or a rural one, how early in the day the order is placed, and occasionally weather, holidays or transport disruption. If a service is already scheduled, call us on (888) 985-9255 before you order and we will confirm what is achievable for your date rather than leave you to hope.

Where it is delivered

We deliver to the funeral home of your choice or to a private residence. Caskets travel by air freight through the major carriers to the airport nearest you, and are then hand-delivered to the door. Nothing is left on a curb.

When you order, give us the funeral home's name, address and telephone number, along with the date of the service. We coordinate the delivery with them directly.

The funeral home must accept it

Under the FTC's Funeral Rule (16 CFR Part 453) a funeral home cannot refuse a casket you bought elsewhere, cannot charge you a handling fee for accepting it, and cannot require you to be present when it is delivered. You do not need their permission. More about your rights.

How it is packed

Each casket is wrapped in a layer of foam and then bubble wrap, supported by heavy foam blocks with five-inch caps protecting both ends, and enclosed in double-walled cardboard. It travels in the cargo hold, separate from passenger luggage.

Inspect the casket on arrival. If anything has been damaged in transit, call us straight away on (888) 985-9255 and we will resolve it before the service.

Tracking and questions

For tracking, timing or any question about a delivery already under way, call (888) 985-9255 or email info@discount-caskets.com. Our FAQ answers the questions we are asked most often.